Why Your Xbox Series X|S Controller Isn’t Working, And What You Can Do To Fix It

A faulty controller can quickly ruin your experience with any gaming console, but when the problem occurs with a newer systems like the Xbox Series X|S, it can take your frustration to a new level. Fortunately, many of the most common controller problems experienced by the Xbox Series X|S have plagued previous generations for years, so more often than not, it’s usually a quick fix.

Like all electronics, you can broadly classify problems with yourXbox Series X|S controllerinto either a software or hardware category — and yes, sometimes both. If you’re experiencing issues like a poor connection between your console and the controller, or error messages regarding outdated firmware, chances are the problem is related to software. However, you can usually attribute symptoms like unresponsive buttons and faulty triggers to hardware issues. While hardware issues can be the most tricky to deal with, in most circumstances, you should be able to solve your controller problem without purchasing a new controller or contacting a professional, according toXbox.

Xbox controller playing FIFA

How to reset your Xbox Series X|S controller

Many of the most common Series X|S controller problems can be solved bypower cyclingyour peripheral, according toXbox, so it’s a great place to start before going down the list of other potential solutions.

If a traditional power cycle doesn’t work, you may also try to remove and re-insert the AA batteries if you don’t have the Elite Controller 2. This is also an excellent time to see if your batteries are dead. You could also try putting the batteries from your console in another device, like a TV remote. If the other device doesn’t work with the batteries, it might be time for a new set of AAs for your controller.

Xbox Series X and controller

How to properly pair an Xbox Series X|S controller with your console

It’s been quite some time since video game controllers included wires. While it can be unbelievably convenient to move around wirelessly, any problems might be because of a poor Bluetooth connection between your controller and the Xbox Series X|S. You know how frustrating it is if you’ve ever experienced a similar issue with Bluetooth headphones, speakers, or other devices.

Avoiding connection issues is why you must ensure that you have correctly paired your controller with your Xbox Series X|S.

Xbox controller with cord

You should note that you can only connect up to eight controllers to your console simultaneously.

How to update your Xbox Series X|S controller

The Xbox Series X|S controller is not the first controller to require updates. Many gaming controllers, including previous Xbox controllers, have needed firmware updates. Updating yourXbox controller’s firmwarecan help you enjoy a better gaming experience by fixing bugs and adding new features for new games, according toXbox.

The Xbox Series X|S can automatically update your controller’s firmware when new updates are available.

According to Xbox, you must also keep your headset connected to your console to ensure it updates appropriately.